Privacy Policy

Data Controller

Hyperion is the data controller responsible for your personal information. Registered in Singapore. For privacy inquiries, contact us at the email below.

Introduction

We process personal information responsibly and in accordance with applicable privacy and data protection requirements. This policy describes how we collect, use, and protect your information when you use Hyperion products and services.

Data We Collect

• Identity information — name, address, date of birth.
• Business information — company name, registration, role.
• Financial information — transaction data, card usage.
• Technical information — IP address, browser type, device data.
• Communication records — support interactions and correspondence.

Collection occurs through account creation, service usage, and support interactions.

How We Use Data

• Provide and improve our services.
• Process transactions and manage accounts.
• Comply with legal and regulatory obligations including AML/KYC requirements.
• Prevent fraud and unauthorized activity.
• Communicate about your account and services.
• Analyze usage patterns to improve our platform.

Legal Basis

• Contract — processing necessary to deliver services you requested.
• Legal obligation — AML/KYC and regulatory compliance requirements.
• Legitimate interests — fraud prevention, security, and platform improvement.
• Consent — for optional communications and analytics (withdrawable at any time).

How We Share Data

• Card issuing partners and payment networks as required for service delivery.
• Regulatory authorities when required by law.
• Service providers who assist our operations under confidentiality agreements.
• As otherwise required by applicable law.

International Transfers

As a cross-border service, your data may be transferred to and processed in countries outside your jurisdiction. Where required, we implement appropriate safeguards such as standard contractual clauses to ensure adequate protection.

Security

We employ industry-standard technical and organizational measures to protect your information. No system is completely secure, and we cannot guarantee absolute security.

Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations, typically for a period of 5 years after the business relationship ends, or longer if required by regulation.

Children's Privacy

Our services are intended for business use by adults aged 18 or older. We do not knowingly collect personal information from individuals under 18. If we become aware of such collection, we will delete it promptly.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict processing, or port your personal information. Contact support@hyperion.site to exercise these rights.

Cookies

We use cookies for authentication, preferences, and analytics. See our Cookie Policy for details.

Policy Updates

We may update this policy periodically. Continued use of services after changes constitutes acceptance. Material changes will be communicated through the platform or via email.